Bespoke Promise Ring
Current Dispatch Time: Custom Rings 6-8 Weeks From Order Date. Ready to Ship dispatch on the following working day.
Bespoke Promise Ring
- Sterling silver band
- 4mm lab created diamond (D colour)
- Bezel set
Please review the terms and conditions below carefully prior to placing your order.
Bespoke Terms and Conditions
Thank you for choosing Moments Jewellery for your bespoke jewellery. As each piece is uniquely crafted, and your order includes a natural diamond that I will be sourcing specifically for you, I kindly ask that you review and accept the following terms and conditions.
1. Order Confirmation and Diamond Sourcing
Once you have placed your order I will proceed with sourcing your natural diamond and begin the design process. Please note that the diamond is sourced specifically for your bespoke design and cannot be reallocated once purchased.
2. Cancellation Policy
Once the order is received and the project has begun, no cancellations will be accepted. Due to the nature of bespoke designs and the sourcing of your specific natural diamond, all project costs are non-refundable. This includes any costs associated with sourcing and setting the diamond, as well as time spent in the design and manufacturing process.
3. Refund Policy
As this is a custom piece of jewellery, you will not be eligible for a refund of any amounts paid once the project has begun. This includes both the upfront costs of the natural diamond and the associated design and crafting fees.
4. Delivery and Completion Times
I will work to complete your bespoke jewellery within the agreed timeline. You will be notified of any delays or adjustments to the timeline.
By proceeding with your order, you acknowledge and accept these terms and conditions.
If you have any questions, need help with your order or can't find what you're looking for I'd love to help. Simply contact me on the form below and I'll usually respond within 1 business day.
I care a lot about your happiness and your special jewellery, so I offer a guarantee on the craftsmanship of your piece for a period of one year from the date of purchase.
Returns are accepted if you contact within 14 days of receipt. Made to order and bespoke items are not eligible for a refund.
Here to help, contact me on the form below to ask a question or enquire about a bespoke design
Design something unique
If you want a piece that truly captures your unique story and is designed just for you, take a look at our bespoke design service.
We specialise in one of a kind pieces that capture the essence of you, using the finest materials and gemstones.
